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Available Position (Company name withheld)
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E-commerce Dispatch Assistant Manager (KSA)
DISPATCH ASSISTANT MANAGER
You’ll lead the order fulfillment process for single-concept as well as multi-concept orders.
You’ll work extensively with warehouse management systems and help to devise and maintain Service Level Agreements (SLAs). You’ll ensure that the dispatch process is seamless.
You’ll identify all transactions where an SOP is required. You’ll draft and implement SOPs, and see that they’re adhered to by key functions and stakeholders.
You’ll enhance your team’s productivity by continuously improving, streamlining and automating operations processes and systems.
You’ll work closely with the Merchandizing, Technology and Buying teams, providing updates on stock aging, system issues and operation performance charts for various brands and vendors.
You’ll co-ordinate with Finance and group-wide Warehouse teams to ensure that all financial and stock reconciliations are addressed and handled in line with SLAs.
You’ll manage and maintain vendor relationships, monitoring the turnaround time of our vendors including packaging suppliers and IT infrastructure providers.
You’ll manage teams working in shifts, going that extra mile to achieve targets.
This is You
You have 3-5 years of experience working in a Bricks and Clicks environment with the operations team of a leading Omni-Channel organization.
You have a hands-on, value-driven approach to warehousing operations.
You’re an excellent communicator with great organizational skills.
You work well under pressure and to tight deadlines.
You’re adept at analytics and reporting and are proficient in preparing and presenting performance metrics.
You’re an expert at creating business cases to highlight the value and ROI of all new initiatives and projects.
You have excellent analytical skills and can prepare business reports for the management.
You have an in-depth understanding of systems and processes and can suggest improvements wherever required.
You have excellent leadership qualities and can mentor your teammates to achieve more.
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